{"id":314,"date":"2013-04-26T18:29:06","date_gmt":"2013-04-26T18:29:06","guid":{"rendered":"http:\/\/byomit.com\/?p=314"},"modified":"2026-11-04T08:59:18","modified_gmt":"2026-11-04T08:59:18","slug":"escuchar-a-tus-clientes-para-mejorar","status":"publish","type":"post","link":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/","title":{"rendered":"Escuchar a tus clientes para mejorar"},"content":{"rendered":"

Para mejorar tendr\u00e1s que escuchar las opiniones de tus clientes.<\/h4>\n

No solo vale saber lo que est\u00e1s haciendo bien, tambi\u00e9n debes saber las opiniones de tus clientes para saber lo que haces mal o en lo que puedes mejorar, en resumen, ponerte en el lugar de tu cliente, por que cuatro ojos ven m\u00e1s que dos.<\/strong><\/p>\n

Ahora que ya sabes que es importante saber la opini\u00f3n de tus clientes, ahora tendremos que saber de que manera podemos obtenerlas.<\/p>\n

Nos dir\u00e1s que ya existen maneras de obtenerlas, como los buzones de sugerencias, las encuestas en papel o herramientas parecidas.<\/p>\n

Pero estas herramientas no dejan expresar la opini\u00f3n de tus clientes de una manera completa y dejando que se exprese libremente y lo fundamental de una manera an\u00f3nima.<\/p>\n

Ante estas carencias que nos ofrecen las encuestas antes nombradas, hemos creado Byom!<\/a><\/p>\n

Byom!<\/strong> nace para que los gerentes de un local o negocio, obtengan los agradecimientos, reclamaciones o quejas de sus clientes y las puedan categorizar dentro de unos par\u00e1metros que el due\u00f1o elija, pero siempre dando la libertad de que el cliente diga lo que quiera y si quiere de una forma an\u00f3nima.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Para mejorar tendr\u00e1s que escuchar las opiniones de tus clientes. No solo vale saber lo que est\u00e1s haciendo bien, tambi\u00e9n debes saber las opiniones de tus clientes para saber lo\u2026<\/p>\n","protected":false},"author":1,"featured_media":315,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-314","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-experiencia-del-cliente"],"yoast_head":"\nMejorar en tu negocio con las opiniones de tus clientes<\/title>\n<meta name=\"description\" content=\"Para mejorar hay que escuchar las opiniones de los clientes de tu local. Y te lo ponemos f\u00e1cil con Byom!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mejorar en tu negocio con las opiniones de tus clientes\" \/>\n<meta property=\"og:description\" content=\"Para mejorar hay que escuchar las opiniones de los clientes de tu local. Y te lo ponemos f\u00e1cil con Byom!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog Byom!\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/byomit\" \/>\n<meta property=\"article:published_time\" content=\"2013-04-26T18:29:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-04T08:59:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2013\/04\/web_contapas.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"senyorcafe\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Byom_es\" \/>\n<meta name=\"twitter:site\" content=\"@Byom_es\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"senyorcafe\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/\"},\"author\":{\"name\":\"senyorcafe\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#\\\/schema\\\/person\\\/853959267b37871eccac0a44b0731f2f\"},\"headline\":\"Escuchar a tus clientes para mejorar\",\"datePublished\":\"2013-04-26T18:29:06+00:00\",\"dateModified\":\"2026-11-04T08:59:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/\"},\"wordCount\":208,\"publisher\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/byomit.com\\\/blog\\\/wp-content\\\/uploads\\\/2013\\\/04\\\/web_contapas.png\",\"articleSection\":[\"Experiencia del cliente\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/\",\"url\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/\",\"name\":\"Mejorar en tu negocio con las opiniones de tus clientes\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/byomit.com\\\/blog\\\/wp-content\\\/uploads\\\/2013\\\/04\\\/web_contapas.png\",\"datePublished\":\"2013-04-26T18:29:06+00:00\",\"dateModified\":\"2026-11-04T08:59:18+00:00\",\"description\":\"Para mejorar hay que escuchar las opiniones de los clientes de tu local. Y te lo ponemos f\u00e1cil con Byom!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/#primaryimage\",\"url\":\"https:\\\/\\\/byomit.com\\\/blog\\\/wp-content\\\/uploads\\\/2013\\\/04\\\/web_contapas.png\",\"contentUrl\":\"https:\\\/\\\/byomit.com\\\/blog\\\/wp-content\\\/uploads\\\/2013\\\/04\\\/web_contapas.png\",\"width\":1280,\"height\":700,\"caption\":\"http:\\\/\\\/byomit.com\\\/\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/escuchar-a-tus-clientes-para-mejorar\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/byomit.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Escuchar a tus clientes para mejorar\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/byomit.com\\\/blog\\\/\",\"name\":\"El Blog de Byom!\",\"description\":\"Noticias para mejorar tu negocio escuchando a tus clientes\",\"publisher\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/byomit.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#organization\",\"name\":\"Byom Opina SL\",\"url\":\"https:\\\/\\\/byomit.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/byomit.com\\\/blog\\\/wp-content\\\/uploads\\\/2012\\\/12\\\/blog-byom1.png\",\"contentUrl\":\"https:\\\/\\\/byomit.com\\\/blog\\\/wp-content\\\/uploads\\\/2012\\\/12\\\/blog-byom1.png\",\"width\":300,\"height\":80,\"caption\":\"Byom Opina SL\"},\"image\":{\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/byomit\",\"https:\\\/\\\/x.com\\\/Byom_es\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/byomit.com\\\/blog\\\/#\\\/schema\\\/person\\\/853959267b37871eccac0a44b0731f2f\",\"name\":\"senyorcafe\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2c466c1a17e335c6442446dec2e6891b7a10eac9bf774fe986e40a8d22c76f8b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2c466c1a17e335c6442446dec2e6891b7a10eac9bf774fe986e40a8d22c76f8b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2c466c1a17e335c6442446dec2e6891b7a10eac9bf774fe986e40a8d22c76f8b?s=96&d=mm&r=g\",\"caption\":\"senyorcafe\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Mejorar en tu negocio con las opiniones de tus clientes","description":"Para mejorar hay que escuchar las opiniones de los clientes de tu local. Y te lo ponemos f\u00e1cil con Byom!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/","og_locale":"es_ES","og_type":"article","og_title":"Mejorar en tu negocio con las opiniones de tus clientes","og_description":"Para mejorar hay que escuchar las opiniones de los clientes de tu local. Y te lo ponemos f\u00e1cil con Byom!","og_url":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/","og_site_name":"Blog Byom!","article_publisher":"https:\/\/www.facebook.com\/byomit","article_published_time":"2013-04-26T18:29:06+00:00","article_modified_time":"2026-11-04T08:59:18+00:00","og_image":[{"width":1280,"height":700,"url":"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2013\/04\/web_contapas.png","type":"image\/png"}],"author":"senyorcafe","twitter_card":"summary_large_image","twitter_creator":"@Byom_es","twitter_site":"@Byom_es","twitter_misc":{"Escrito por":"senyorcafe","Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/#article","isPartOf":{"@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/"},"author":{"name":"senyorcafe","@id":"https:\/\/byomit.com\/blog\/#\/schema\/person\/853959267b37871eccac0a44b0731f2f"},"headline":"Escuchar a tus clientes para mejorar","datePublished":"2013-04-26T18:29:06+00:00","dateModified":"2026-11-04T08:59:18+00:00","mainEntityOfPage":{"@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/"},"wordCount":208,"publisher":{"@id":"https:\/\/byomit.com\/blog\/#organization"},"image":{"@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/#primaryimage"},"thumbnailUrl":"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2013\/04\/web_contapas.png","articleSection":["Experiencia del cliente"],"inLanguage":"es"},{"@type":"WebPage","@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/","url":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/","name":"Mejorar en tu negocio con las opiniones de tus clientes","isPartOf":{"@id":"https:\/\/byomit.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/#primaryimage"},"image":{"@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/#primaryimage"},"thumbnailUrl":"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2013\/04\/web_contapas.png","datePublished":"2013-04-26T18:29:06+00:00","dateModified":"2026-11-04T08:59:18+00:00","description":"Para mejorar hay que escuchar las opiniones de los clientes de tu local. Y te lo ponemos f\u00e1cil con Byom!","breadcrumb":{"@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/#primaryimage","url":"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2013\/04\/web_contapas.png","contentUrl":"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2013\/04\/web_contapas.png","width":1280,"height":700,"caption":"http:\/\/byomit.com\/"},{"@type":"BreadcrumbList","@id":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/byomit.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Escuchar a tus clientes para mejorar"}]},{"@type":"WebSite","@id":"https:\/\/byomit.com\/blog\/#website","url":"https:\/\/byomit.com\/blog\/","name":"El Blog de Byom!","description":"Noticias para mejorar tu negocio escuchando a tus clientes","publisher":{"@id":"https:\/\/byomit.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/byomit.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/byomit.com\/blog\/#organization","name":"Byom Opina SL","url":"https:\/\/byomit.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/byomit.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2012\/12\/blog-byom1.png","contentUrl":"https:\/\/byomit.com\/blog\/wp-content\/uploads\/2012\/12\/blog-byom1.png","width":300,"height":80,"caption":"Byom Opina SL"},"image":{"@id":"https:\/\/byomit.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/byomit","https:\/\/x.com\/Byom_es"]},{"@type":"Person","@id":"https:\/\/byomit.com\/blog\/#\/schema\/person\/853959267b37871eccac0a44b0731f2f","name":"senyorcafe","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/secure.gravatar.com\/avatar\/2c466c1a17e335c6442446dec2e6891b7a10eac9bf774fe986e40a8d22c76f8b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2c466c1a17e335c6442446dec2e6891b7a10eac9bf774fe986e40a8d22c76f8b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2c466c1a17e335c6442446dec2e6891b7a10eac9bf774fe986e40a8d22c76f8b?s=96&d=mm&r=g","caption":"senyorcafe"}}]}},"_links":{"self":[{"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/posts\/314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/comments?post=314"}],"version-history":[{"count":1,"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/posts\/314\/revisions"}],"predecessor-version":[{"id":316,"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/posts\/314\/revisions\/316"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/media\/315"}],"wp:attachment":[{"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/media?parent=314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/categories?post=314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/byomit.com\/blog\/wp-json\/wp\/v2\/tags?post=314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}