{"id":314,"date":"2013-04-26T18:29:06","date_gmt":"2013-04-26T18:29:06","guid":{"rendered":"http:\/\/byomit.com\/?p=314"},"modified":"2013-04-26T18:29:06","modified_gmt":"2013-04-26T18:29:06","slug":"escuchar-a-tus-clientes-para-mejorar","status":"publish","type":"post","link":"https:\/\/byomit.com\/blog\/escuchar-a-tus-clientes-para-mejorar\/","title":{"rendered":"Listen to your customers to improveEscuchar a tus clientes para mejorar"},"content":{"rendered":"

To improve’ll have to listen to the opinions of your customers.
\nNot just better know what you’re doing well, you should also know the views of your customers to know what you do wrong or what I can improve, in short, put yourself in your client, that four eyes are better than two .<\/p>\n

Now that you know it’s important to know the opinion of your customers, now we have to know how we can get them.<\/p>\n

We say that because there are ways to get them, as suggestion boxes, surveys on paper or similar tools.<\/p>\n

But these tools do not allow to express the opinion of your customers in a thorough and letting them speak freely and anonymously a key.<\/p>\n

Given these shortcomings that we provide above named surveys, we created Byom!<\/p>\n

Byom! born for managers of a local business, get the acknowledgments, claims or customer complaints and be categorized within the parameters that the owner chooses, but always giving the customer freedom to say what they want and if you want an anonymously.<\/p>\n

Para mejorar tendr\u00e1s que escuchar las opiniones de tus clientes.<\/h4>\n

No solo vale saber lo que est\u00e1s haciendo bien, tambi\u00e9n debes saber las opiniones de tus clientes para saber lo que haces mal o en lo que puedes mejorar, en resumen, ponerte en el lugar de tu cliente, por que cuatro ojos ven m\u00e1s que dos.<\/strong><\/p>\n

Ahora que ya sabes que es importante saber la opini\u00f3n de tus clientes, ahora tendremos que saber de que manera podemos obtenerlas.<\/p>\n

Nos dir\u00e1s que ya existen maneras de obtenerlas, como los buzones de sugerencias, las encuestas en papel o herramientas parecidas.<\/p>\n

Pero estas herramientas no dejan expresar la opini\u00f3n de tus clientes de una manera completa y dejando que se exprese libremente y lo fundamental de una manera an\u00f3nima.<\/p>\n

Ante estas carencias que nos ofrecen las encuestas antes nombradas, hemos creado Byom!<\/a><\/p>\n

Byom!<\/strong> nace para que los gerentes de un local o negocio, obtengan los agradecimientos, reclamaciones o quejas de sus clientes y las puedan categorizar dentro de unos par\u00e1metros que el due\u00f1o elija, pero siempre dando la libertad de que el cliente diga lo que quiera y si quiere de una forma an\u00f3nima.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

To improve’ll have to listen to the opinions of your customers. 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