{"id":993,"date":"2015-06-26T18:30:35","date_gmt":"2015-06-26T18:30:35","guid":{"rendered":"http:\/\/www.byomit.com\/blog\/?p=993"},"modified":"2015-06-26T18:38:51","modified_gmt":"2015-06-26T18:38:51","slug":"caso-de-exito-byomconecta-latinmoda","status":"publish","type":"post","link":"https:\/\/byomit.com\/blog\/caso-de-exito-byomconecta-latinmoda\/","title":{"rendered":"Caso de \u00e9xito Byom!Conecta: Latinmoda \/ Cat\u00e1logo Passion"},"content":{"rendered":"

\"latinmoda\"En Byom!<\/strong><\/a> nos gusta escuchar a nuestros clientes y mejorar con el uso que dan a nuestros servicios. Hoy os presentamos a unos de los primeros clientes que empez\u00f3 a usar Byom!Conecta, Latinmoda<\/strong><\/a> y Cat\u00e1logo Passion<\/strong><\/a>\u00a0empresa distribuidora de ropa colombiana especializada en prendas\u00a0para mujer con la m\u00e1xima calidad.<\/p>\n

Usando Byom!Conecta y con solo dos l\u00edneas telef\u00f3nicas ya han recibido m\u00e1s de 240.000 mensajes<\/strong>, Milton Ardila<\/strong>, responsable de ambas empresas considera nuestro servicio como\u00a0una plataforma revolucionaria a nivel de comunicaci\u00f3n<\/strong>\u00a0y que\u00a0ha cambiado la manera de atender a sus\u00a0clientes de forma din\u00e1mica y con un gran trabajo en equipo.<\/p>\n

Telef\u00f3nicamente invitan a sus clientes a que les a\u00f1adan a su agenda de contactos para que en posteriores ocasiones las conversaciones se realicen mediante el uso de Byom!Conecta. Adem\u00e1s el uso de redes sociales, les ayuda a que sus posibles clientes les env\u00eden mensajes para recibir m\u00e1s informaci\u00f3n sobre sus productos.<\/strong><\/p>\n

Los tipos de mensajes recibidos por sus clientes son de todo tipo (peticiones de pedidos, reclamaciones, confirmaciones de productos, env\u00edos de im\u00e1genes…) ya que los clientes consideran el uso de Whatsapp un medio m\u00e1s cercano e inmediato.<\/p>\n

Milton\u00a0comenta que con el uso de Whatsapp sin Byom!Conecta, en un solo operador reca\u00eda todo el trabajo de responder a sus clientes por esa v\u00eda. Gracias a Byom!Conecta y su gesti\u00f3n de agentes, los tiempos de respuesta son inmediatos ya que la carga de trabajo se reparte entre varios agentes, haciendo que el trabajo sea mucho m\u00e1s eficiente.<\/strong> Adem\u00e1s, han multiplicado sus canales de comunicaci\u00f3n directa debido que v\u00eda telef\u00f3nica existe un l\u00edmite de llamadas entrantes.<\/p>\n

Para terminar y respondiendo a la pregunta de que\u00a0mejorar\u00eda en Byom!Conecta, agradece al equipo el trato tan cercano que tiene, con actualizaciones constantes cada semana y destacando el gran soporte\u00a0t\u00e9cnico<\/strong> y el equipo humano que existe en Byom!Conecta.<\/p>\n

Desde Byom! queremos dar las gracias a Milton, por cedernos su tiempo para responder a nuestras preguntas y ayudarnos a mejorar en nuestro servicio.<\/p>\n

Pr\u00f3ximamente volveremos con un nuevo caso de \u00e9xito y m\u00e1s establecimientos satisfechos utilizando los servicios de Byom!.<\/p>\n","protected":false},"excerpt":{"rendered":"

En Byom! nos gusta escuchar a nuestros clientes y mejorar con el uso que dan a nuestros servicios. Hoy os […]<\/p>\n","protected":false},"author":2,"featured_media":996,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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